This event will enable delegates to:
- understand the difference between training, coaching and mentoring
- recognise the potential for improved performance of individuals
- establish the special relationships required
- understand the principles of effective coaching and mentoring
- overcome barriers
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Course content
- differences between training, coaching and mentoring
- individual learning preferences
- setting SMART objectives
- establishing Personal Development Plans
- using appropriate leadership styles
- being a role model
- the sporting analogy
- coaching by question
- the attributes of a mentor
- getting started
- what can go wrong
- how to avoid
- what to do
- SWOT analysis
- action planning
- do's and don'ts of coaching and mentoring
- overcoming barriers
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