Knowledge Management

'The sharing of knowledge can be the differentiator between success and failure in the modern business environment'

The concept of 'knowledge equals power' has led to a situation where it is perceived that there is more to be gained from keeping knowledge to one's self rather than sharing it. This can have disastrous effects for the organisation and it is now accepted that cultural change is required in order to reap the benefits of tapping into the knowledge which exists across the company.

This event will enable delegates to:

  • appreciate the benefits of sharing knowledge
  • influence the culture of the organisation
  • understand the different types of knowledge
  • develop a strategy for introducing a knowlege management organisation

 

       Course content

  • difference between data / information / knowledge
  • explicit v tacit knowledge
  • the four categories of intellectual capital
  • value of intangible assets
  • characteristics of knowledge
  • storage of knowledge
  • transfer of knowledge
  • breaking the barriers
  • benchmarking
  • learning from adversity
  • scenario planning
  • risk analysis

 

 

 

 

 

 

 

 

 

 

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