This event will enable delegates to :
- build and sustain their team
- overcome barriers to effective team working
- improve team morale and motivation
- achieve team goals
- have confidence in their leadership ability
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Course content
- the difference between a manager and a leader
- qualities required for leadership
- leadership styles
- ways of motivating people
- handling difficult people
- the leader as coach
- delegation and empowerment
- advantages of a team
- what makes a good team
- task / team / individual
- team roles
- stages of team development
- communicating with the team
- how to motivate a successful team
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