This event will enable delegates to:
- recognise the need for change
- recognise the different types of change
- understand resistance factors
- understand the human dimension of change
- deal with the stress factors associated with change
- manage change programs
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Course content
- the need for change
- types of change
- phases of change
- the change cycle
- why is change resisted?
- factors of change
- the human dimension of change
- gaining commitment to change
- comfort zones
- stress factors
- introduction to PESTLE analysis
- force field analysis
- cause and effect
- communicating change
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