Negotiation Skills

'Two or more parties with differing views seeking mutually accepted solutions'

Every day we negotiate in one way or another. There is more to negotiation, however, than compromise - with compromise neither party gets what it actually wants. Our negotiation and influencing skills can make the difference between success and failure in both our business and our personal lives.

This event will enable delegates to:

  • understand negotiation techniques
  • get what they want out of discussions
  • have a structured approach to negotiation
  • establish long term relationships

 

       Course content

  • the principles of negotiation
  • being prepared
  • possible outcomes
  • phases of negotiation
  • negotiation styles
  • planning for the negotiation
  • use of variables
  • substance v relationship
  • making concessions
  • positions v interests
  • use of compromise
  • common mistakes
  • tips for successful negotiation
  • communication skills in negotiation
  • the use of power
  • handling conflict in negotiations

 

 

 

 

 

 

 

 

 

 

 

 

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